Frequently Asked Questions

Yes, ការវិភាគក្រុម operates under a valid license issued by the Curaçao eGaming Authority and is subject to regular compliance audits. The license number is displayed in the footer of the site. This ensures the platform adheres to fair‑play standards and protects your personal data.

ការវិភាគក្រុម offers pre‑match and live markets including match result (1X2), over/under goals, both teams to score, exact score, half‑time/full‑time, and a range of player‑specific props such as first goal scorer and total goals by a selected player.

Verification is done by uploading a government‑issued ID and a recent proof of address through the “My Account > Verification” section. The process typically takes under 24 hours. Verification is required to comply with anti‑money laundering regulations and to ensure you are of legal betting age.

The minimum deposit is $10 (or equivalent in your currency). Withdrawals to e‑wallets (Skrill, Neteller) are processed within 24 hours, while bank transfers and card withdrawals may take 3–5 business days. All withdrawal requests are subject to internal security checks.

If a match is postponed before kick‑off, the bet is void and the stake is credited back to your account. If a match is abandoned after the game has started, the bet is settled based on the official result declared by the governing federation, unless otherwise stated in the sport‑specific rules.

Yes – you can set daily, weekly, or monthly deposit limits, loss limits, and session‑time reminders in the “Responsible Gaming” section. The platform also supports self‑exclusion for periods of 1 month up to 5 years, and provides links to independent support organizations such as Gamblers Anonymous.